DELIVERY DELAYS DUE TO COVID-19

Shipping policy

Due to the global outbreak of the new coronavirus (COVID-19), logistics and transportation times have been affected. Please be patient.

Please allow 1-3 business days for processing once your order is placed.

We offer Shipping for all International orders. Once in Checkout, you will have the option to select your desired method of Shipping.

Free Express Shipping

The time frame of an order delivery is divided into two parts:

  • Processing time: between 1~3 days
    Shipping time: (Delivery Within 15~25 days)
    Shipping Method: UPS, DHL, FedEx, 4PX, AU Post

  • Untrackable

Standard trackable Shipping

The time frame of an order delivery is divided into two parts:

  • Processing time: between 1~3 days
    Shipping time: (Delivery Within 8 to15 days)
    Shipping Method: UPS, DHL, FedEx, 4PX, AU Post

  • Trackable 

Fast trackable Shipping

The time frame of an order delivery is divided into two parts:

  • Processing time: between 1~2 days
    Shipping time: (Delivery Within 8 to 12 days)
    Shipping Method: UPS, DHL, FedEx, 4PX, AU Post

  • Trackable 

 

 

 

Order amount between $0.00-$49.99, shipping fee are $4.99 and.Over $49.99, free for shipping.

Transit time applies to business days Monday through Friday excluding bank holidays. For International Shipping, transit time is also valid pending normal customs clearance. This can vary for each location due to international transfer and clearance processes.

 

If the address provided is found to be incomplete / insufficient for delivery, or the package is unclaimed and returned to sender, the buyer will be responsible for additional shipping charges.

A confirmation email with tracking information will be emailed to you once the package is in transit.

A signature may be required for shipping methods.

If a package is delayed, lost while in transit, or a question arises regarding the facts of delivery, we will make all efforts to recover the package. A search query or research case will be opened to initiate the recovery process, which can take up to 30 business days for proper investigation.  Upon resolution of the research case, if the package is unable to be located, a replacement will be issued for the product(s).

Please email our online support team for any further questions 

help@fcbristol.com